At Sweepstouch LLC, safeguarding your privacy is a priority. This Privacy Policy outlines how Sweepstouch and its subsidiaries (“Sweepstouch” or “we”) collect, use, and disclose personal data from individuals like you. When we mention "you" or "your," we're referring to the individuals whose data we collect.
Sweepstouch may gather personal data from individuals who:
This Privacy Policy does not apply to information collected regarding our employees or job applicants nor to data compiled by Sweepstouch itself. Additionally, it does not apply to information that is not personally identifiable, such as aggregated or anonymous data.
We reserve the right to make changes to this Privacy Statement periodically. We will notify you if any modifications are made, as detailed in the "Notice of Changes" section below.
Our Services are not intended for individuals under 18, and we do not knowingly collect personal data from those under 18. If you are under the age of 18, please refrain from using our Services or providing any information to us.
Contact Information: We may collect your name, company name, address, phone number, fax number, and email address when you submit an inquiry for our services, sign up for an event, and download content.
*If your company subscribes to our services and an account is activated, we may collect your name, email address, and associated IP address. These details contribute to managing and enhancing your experience with the services provided by Sweepstouch.
Account Creation: Upon creating an account through our website, we collect your login credentials, i.e., username and password. Additionally, we track information related to your usage patterns, such as:
We take these measures to ensure the best possible experience for you while maintaining the security of your account.
Billing Data: When you make a payment for our services, we collect your billing and payment information. We use an external payment processor for automated transactions, like credit card payments. The transaction details we retain include:
We retain his information to verify your payment for the services or transaction, which is consolidated with your account details.
Support Data: When you communicate with us through our customer support or within our Services, you may be sharing data or content with us. Additionally, we may request information about your issue. This could include:
This supplementary information aids us in better understanding and resolving your issues faster and more effectively.
Device and Usage Data: When you navigate our website or use our services, certain information about your device and usage is collected automatically. This includes details such as:
These data points contribute to understanding how you interact with our website and services, helping us enhance and optimize your experience.
Data from our mobile apps: When using our mobile services, we may collect your contact details geographic location, and geographic areas derived from the IP address. These details are gathered to enhance the functionality of our mobile services and provide you with a quality experience.
Cookies and Other Technologies: As you navigate our website, we employ cookies, web beacons, pixels, and other similar tools to gather data for:
Third-Party Applications: services enable you to establish connections or integrations with third-party applications. For example, you might link our services to an application that allows access to a list of contacts, but only with explicit authorization from the customer. During this connection process, data that is transferred may be collected to identify your account. This includes name, email address, phone number, tokens, log data, content, device information, or other identifying details.
Please note that your organization’s privacy policies govern any information or content obtained from your organization. When integrating our Services with a third-party application, the information we receive is contingent upon the settings, permissions, and privacy policy controlled by that third-party application.
Partnerships and Collaborations: Sweepstouch may collect personal data from you during collaborative marketing activities such as events with our company partners. Additionally, our partners may refer individuals who express interest in learning more about Sweepstouch’s services. We depend on our partners to secure your permission before sharing personal data. This approach ensures that your data is handled responsibly and with your consent when shared through our partnerships.
Service Providers: may consult a service provider to gain insights into how our customers utilize Sweepstouch’s services. Your personal data may be collected during these activities. These efforts assist us in enhancing our services and ensuring they align with the needs and preferences of you, our user.
Sweepstouch utilizes your data to deliver and enhance the Services requested by you or your company, as well as to facilitate communication. This includes:
Providing and Improving Services: Sweepstouch utilizes the information you provide, or that is gathered during your use of our services to operate, fulfill, and enhance our offerings. This includes ensuring the smooth functionality of our services, ongoing improvement of internal systems, website, and processes, and the authentication of your access to our services. Additionally, we use this data to detect and prevent fraud, fortify the security of our website and services, and maintain a secure environment for your interactions with Sweepstouch.
Communication: Sweepstouch's website facilitates the download of content, and form completion for additional service details. Your data is used to provide the requested material, follow up on your interest in the services, and register you for any events you may request. Additionally, personal data may be used to understand your preferences, thereby enhancing your experience and providing you with relevant information about Sweepstouch, our affiliates, and our partners. Additionally, Sweepstouch may receive personal data from various sources, including other service providers from whom we have procured data. Combining this data with our existing records aids in updating, expanding, and analyzing customer information. This process helps identify new customers and enables the creation of targeted advertising, providing products and services tailored to your potential interests.
Advertising: collected through cookies and other technologies may be utilized to manage our advertising on other sites. This enables us to offer you targeted advertisements or offers based on your browsing activities and interests. If you follow or like Sweepstouch on social media sites, we may see your public profile and direct advertising to you.
Legal Compliance: mandated by law or deemed necessary to safeguard our legal rights and legitimate interests, your rights, or the rights of others, we utilize your information for legal claims, compliance, and regulatory functions. If you request data deletion or removal from our marketing lists and we are obliged to comply, we retain essential information to identify you and prevent unintended processing. "Legitimate interests," as stated above, refer to our commitment to conducting our business effectively and delivering optimal services to you. We refrain from using your personal data in ways that may adversely affect you unless consented or where such activities are mandated or permitted by law.
With Your Consent: If you provide consent, we may use personal data about you for specific purposes not covered above. For example, with your permission, we may publish testimonials or featured customer success stories on our website to promote the services, including names and photos of our customers alongside the testimonial.
Service Providers: Sweepstouch, collaboration with trusted service providers is a pivotal aspect of our commitment to seamless operations. We may share your data with contracted service providers and vendors to facilitate various essential functions on our behalf. These functions include encompassing server maintenance and delivery, customer service provision, fraud detection and prevention, analytics for service enhancement, and integration with analytical applications. It's crucial to note that these service providers are expressly authorized to leverage your data solely to deliver the specified services to us. We do not share, sell, rent, or trade data with third parties for their promotional activities.
Compelled Disclosure: Sweepstouch retains the right to disclose your data in adherence to legal requirements or as mandated by a judicial proceeding, court order, or valid legal process where necessary. This disclosure may extend to safeguarding the rights and property of Sweepstouch, our agents, employees, partners, and customers. Instances, where we need to prevent attacks on our systems or network, counteract spam, or thwart attempts to defraud our users may necessitate data disclosure. Furthermore, disclosure might be necessary during negotiations such as mergers, financing, acquisitions, bankruptcy, dissolution, transactions, or proceedings entailing the sale, transfer, divestiture, or disclosure of our business or a portion thereof to another company.
Communication Preferences: you've been receiving promotional communications from Sweepstouch via email and wish to stop future messages, simply click on the "unsubscribe" link at the bottom of the email. For promotional texts, replying with "STOP" will opt you out. Even if you unsubscribe from promotional messages, you might still get transactional messages related to service notifications, updates to our terms or Privacy Policy, or our ongoing relationship. To opt out of other communication forms, please contact us (details are below in “Contact Us”).
Opting Out of Customer Communications: If you receive communications from Sweepstouch customers via text message through our Services and want to opt-out, reply with "STOP.” Any personal data you share with Sweepstouch’s customers falls under their responsibility and is subject to their privacy policy. It's important to note that Sweepstouch is not accountable for its customers' privacy policies as the service provider.
Managing personal data. Sweepstouch provides different accounts with varying functionality depending on the Services users access. Sweepstouch accounts generally permit you to update your user settings or profile by logging into the applicable website or Service with your username and password. If you do not have an account but wish to request to manage your data, you can contact Sweepstouch using the information in the “Contact Us” section below.
Requests to manage your data will be addressed within a reasonable timeframe. If you are an employee of a Sweepstouch customer, you may also wish to contact your company’s system administrator for assistance in managing your data.
Sweepstouch takes reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the personal data. We use industry-accepted electronic and physical standards of security to reduce the risk of improper access to or manipulation of personal data during transmission and storage, including the use of the TLS 1.2 protocol. However, no application, Internet, or email transmission is ever fully secure or error-free, and we do not guarantee the security of any personal data. You are also responsible for ensuring that your account and the passwords we provide you are protected.
Sweepstouch Services, website, and business may change periodically. As a result, we reserve the right to update or modify this Privacy Policy at any time. When we do, we will be sure to post the changes on this page and will indicate the revision date at the top of this page. If we make material changes, we will notify you through the Services user interface, as a pop-up on our website, in an email notification, or through other reasonable means. Your continued use of our Services or website after said date constitutes your acceptance of the modifications.
Please email us your questions and concerns about this Privacy Policy at info@sweepstouch.com. We value transparency and will return your request shortly.
Sweepstouch is the data controller for some personal data described in this Privacy Policy. We are located at 225 Park Street, Hackensack, New Jersey 07601. If you use Sweepstouch’s Services through your company or organization, then Sweepstouch is the data processor and owner concerning your data and the data controller.